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Careers
Sizing and Shoe Information
How do I navigate around the Online store?
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA, CANADA, HONG KONG and AUSTRALIA - Special Requirements - TO BE READ BY ALL CUSTOMERS PURCHASING OUTSIDE UK/EUROPE
Can I track the status of my order?
Stock Notification Emails
What is the returns policy? (including SALE ITEMS)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
Faulty Items
How can I register a complaint?
What happens if I forget my password/or user name?
Require further assistance?
Registered Company Details
Promotions online
Sometimes we roll out promotions on a certain range or selected items for a limited time this can be a percentage off the original price or a amount off the original price.

Promotions are not the same as a sale the same policy for non sale items applies for website orders this includes being able to return goods to our stores for convenience. (see Returns Policy for more information)

However after the promotion closes the product will be back to the original price.

Any further queries regarding promotions please email us via the contact us section of the website.
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