> Can I Speak to a Member of Your Team?
> Delivery Information UK (Postage)
> Delivery Information for EUROPE
> Delivery Information for the REST OF THE WORLD
> Can I track the status of my order?
> FREE Returns (UK Only)
> I've lost my Free Returns Label, what do I do?
> What is your returns policy?
> Sizing and Shoe Information
> How do I pay?
> Mastercard Secure Code and Verified by Visa
> How do I navigate around the Online store?
> £250 worth of Bertie Shoes give-away
> What happens if I forget my password/or name?
> How long does it take for refunds to be processed?
> Gift Cards
> Problems Processing my order
> Stock Notification Emails
> Package Damaged on Arrival
> Promotions online
> Offer Code Information
> Faulty Items
> How can I register a complaint?
> Registered Company Details
> Delivery Information UK (Postage)
> Delivery Information for EUROPE
> Delivery Information for the REST OF THE WORLD
> Can I track the status of my order?
> FREE Returns (UK Only)
> I've lost my Free Returns Label, what do I do?
> What is your returns policy?
> Sizing and Shoe Information
> How do I pay?
> Mastercard Secure Code and Verified by Visa
> How do I navigate around the Online store?
> £250 worth of Bertie Shoes give-away
> What happens if I forget my password/or name?
> How long does it take for refunds to be processed?
> Gift Cards
> Problems Processing my order
> Stock Notification Emails
> Package Damaged on Arrival
> Promotions online
> Offer Code Information
> Faulty Items
> How can I register a complaint?
> Registered Company Details
> Can I Speak to a Member of Your Team?
If you require further assistance email us via the contact us section of the website, or info@thedunegroup.com, and we will endeavour to reply within 3-5 working days.
Or phone 01162 847 800. Our opening hours are GMT 9.00 - 5.30 - Monday to Friday
If you wish to contact us in writing please send your letters to the following address:
Customer Services
The Dune Group DC
Block 2
The Whittle Estate
Cambridge Road
Whetstone
Leicester
LE8 6LH
Please note all RETURNS must be sent to:
Bertie Website Returns
The Dune Group DC
Block 2
The Whittle Estate
Cambridge Road
Whetstone
Leicester
LE8 6LH
If you require further assistance email us via the contact us section of the website, or info@thedunegroup.com, and we will endeavour to reply within 3-5 working days.
Or phone 01162 847 800. Our opening hours are GMT 9.00 - 5.30 - Monday to Friday
If you wish to contact us in writing please send your letters to the following address:
Customer Services
The Dune Group DC
Block 2
The Whittle Estate
Cambridge Road
Whetstone
Leicester
LE8 6LH
Please note all RETURNS must be sent to:
Bertie Website Returns
The Dune Group DC
Block 2
The Whittle Estate
Cambridge Road
Whetstone
Leicester
LE8 6LH
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